- I do not like it when Canadian customers expect me to know what sort of taxes, duties, and fees they may have to pay at the border. I kind of feel like this is not my problem. I will say that I USED to try to keep up on what could and couldn't go, what got taxed for what reasons and so on. But that shit changes and I have a lot of other information with which to fill my mind. Also, people ask me to do sneaky things, like ringing up items on separate invoices so that it looks like they bought less. My thought on it now is this: if you are entering a foreign country, the crap you are bringing in is your responsibility, not the poor clerk that sold it to you.
- I had a customer call the other day and ask if we had the "traditional gift for an 8th wedding anniversary." I asked what that was, because, whatever the traditional gift might be, I was sure this woman was going to ask for something crazy. And she did. "You know, a sculpture of a man and woman, embraced in a figure 8." She was SHOCKED that she could not find this item anywhere.
- I was helping a customer the other day while she looked for a curio cabinet. She was appalled that none of them came with lights.
- The other day I was working with this customer for awhile picking out knives. He ended up buying 4 and he seemed quite happy with his purchases. How do I know this? Because he shook my hand at the end of the transaction. And in a good way. That was a good day.
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