Monday, August 3, 2009

Precious Customer Moments; Clerk Sarcasm

- The older couple with the matching cargo vests. The wife was wandering through the store yelling "EUGENE!" Much less tacky would be to have a lost-mate whistle. Or a cell phone.

- The young girl shopping with her mom and wearing a halter hoodie. Somehow, I've never seen one before. And it made me feel so old to realize that I would look like a fool if I tried to wear one. There are certain pieces that can only be worn by the young or the wacky.

- The woman that was trying to explain to her friend the power of her Kitchenaid mixer. "You could drive with a Kitchenaid." Car as power made me giggle.

- A customer called and asked if we sold bikini aprons. Wha? You know, aprons with a bikini printed on them.

- Another customer called and asked for bamboo bath towels. When I told her we didn't have any, she told me that we should get some because "there is at least one person that wants them." That is a great way to buy for a business. "Gosh I hope at least one person wants this item!" It is amazing that almost everyone with a request thinks that the thing they want is a really hot item and that we are going to stock it because one person asked for it, like they are doing us a favor or starting a trend. By the way, I am not hating on bamboo towels. They are great.

- I always love it when customers preface a request with their need and desire to have things that are natural, organic, and that will not "off-gas" (customers love that term), and then fold immediately because they find some gassy, unnatural, non-organic, and cheaper item. Way to stick to your ideals, consumers.

- The guy who tried to get into the store early and when we wouldn't let him, told us we "just lost a $10,000 sale"? You get the biggest eye roll of the week.

- A customer called and asked if we had anything in blue.

1 comment:

  1. I know this post is old, but I just found your blog and I'm trying to start from the archives... and I'm just love love loving that some one out there understands and knows exactly what myself and so many other of us in the field go through on a daily basis.

    Thanks for this!