look what i got in the mail today!

I got this in the mail today. Finally. I've been wanting to read it forever. I haven't even cracked it, but I am excited. How can it be exciting to read about a life similar to your own, if it even is that way? To know that you are not alone. And your store is not alone. And your country is not alone. And everyone on planet earth might just be turds to their clerks. So it's not me, it is the HUMAN WAY. But I have to read the book first . . .

ALL DEPENDS ON THE RETAIL SALE

My friend found this book from the 1940's. It was sort of "Everything you need to know about retail." I took a picture of the illustration in the front.

ALL DEPENDS ON THE RETAIL SALE

That pretty much says it all.

New Favorite

Here is my new favorite retail book. Well, it's not specifically about retail, but I have found it a useful tool when trying to sell people stuff that they want anyway. It is not manipulation; it is saying things in a pleasing manner and listening.

I borrowed it from my library on CD and it's amazing. I listen to a couple of chapters while I get dressed and I actually get pumped up to work.

I highly recommend this book to anyone that ever has to talk to other humans.

Because you don't have enough to do already

Here are some of my favorite books on retail!

"When Ladies Go A-Thieving" by Elaine S. Abelson

"Liberty's: A Biography of a Shop" by Alison Adburgham

"Au Bonheur Des Dames" (The Ladies' Delight) by Émile Zola