-Sometimes customers come in looking for a very specific item that they are going to use in a different application other than cooking or baking. I drag this info from them with the question "what are you using it for?" When they tell me and I have a good suggestion of another place they might look for the tool they are describing, they often like to dismiss it as though I am incapable of having good ideas. And I say "thank you!"
-Yesterday I greeted a woman, but she must not have realized I worked at the store. She walked up to the counter and, peering around behind it, said "Ding-a-ling, ding-a-ling!". (impersonating a bell to get a clerk's attention). Then she asked me a weird, crazy question that is not important and has no real answer.
-A customer returned flatware because she had problems with the stickers. I empathized with her sticker problem and then attempted to offer solutions. After working all day with the damn stickers, I know a trick or two. Before I could finish that sentence, she cut me off and told me this laborious process that she tried and that she is right and she hates stickers.
First world problems!
Showing posts with label stickers. Show all posts
Showing posts with label stickers. Show all posts
Saturday, April 30, 2011
Saturday, March 5, 2011
If you care enough to care
The other day I had a customer buy a few items, including a card. The price tag was stuck right on the card since it was not one of those with the wasteful plastic sleeve. We were half way through the transaction when the customer became pissed that the price tag would not cleanly come off the card.
I asked if she wanted to return it, half serious, because usually when I ask that for any customer hesitations, they say, "well, no!" But this lady said yes and then scolded me for putting price tags on the cards. "You should just have a sign that says that price of the cards!" I couldn't even respond. She wouldn't understand. She is obviously not one to observe the quantity and scale and enormity of the card section and the pace at which it rotates. Perhaps she thinks she is in a old-timey general store.
Sugar...8 cents per pound.
Eggs...20 cents a dozen.
Cards...$3.50 each
As I have stated before, who fucking cares how much a card costs? Don't most people know that they can cost anywhere from free to $6? Who was scandalized last time they went to Hallmark? Besides, people throw cards away, and probably before a date that the issuer would find acceptable. Maybe if the tag was left on, the recipient would keep it for a few years out of guilt.
I asked if she wanted to return it, half serious, because usually when I ask that for any customer hesitations, they say, "well, no!" But this lady said yes and then scolded me for putting price tags on the cards. "You should just have a sign that says that price of the cards!" I couldn't even respond. She wouldn't understand. She is obviously not one to observe the quantity and scale and enormity of the card section and the pace at which it rotates. Perhaps she thinks she is in a old-timey general store.
Sugar...8 cents per pound.
Eggs...20 cents a dozen.
Cards...$3.50 each
As I have stated before, who fucking cares how much a card costs? Don't most people know that they can cost anywhere from free to $6? Who was scandalized last time they went to Hallmark? Besides, people throw cards away, and probably before a date that the issuer would find acceptable. Maybe if the tag was left on, the recipient would keep it for a few years out of guilt.
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