Retail Highlights 3.27

Here are some highlights from the past few days, including customer quotes and interactions:

1. "All of our money comes from China. They'll probably start printing it there." (Customer reaction to the fact that many items are produced in China).

2. A customer walked up to me and began complaining because we are having a big sale and she had her birthday coupon. She was pissed because we can't combine discounts and wanted to carry over her coupon. I explained that we could do one discount or the other, but she still wasn't happy. So I asked her to tell me what items she was wondering about and I would figure out the bigger discount. "Oh, I don't want anything yet." was her response.

3. A customer lost her keys. She came up to me and frantically gave me her name and number "for when we found them." In my years in retail, I have noticed that usually when people loose their keys, glasses, or credit card, it is on their person, but just not in the usual spot. I didn't suggest this to her because I wasn't sure how receptive she would be. She found them. They were in her car. That counts as me being right.

4. A couple came in looking to replace their box cheese grater. They melted their last one in the dishwasher. I was showing them some different styles and they expressed concern that they would be hard to clean. They didn't think I was funny when I said "I think if your dishwasher is hot enough to melt plastic, it can melt cheese."

5. Little girl shopping with her mom, looking at the candy, said (with fake British accent) "I do SO love fudge." I can't stop saying this now.