Yesterday I had a customer that was looking for a wedding gift. We do wedding registries at our store, so this sort of shopping is a daily occurrence. In this instance though, the customer had a registry from another store.
She was looking for some dumb appliance that was on the registry, like a coffee griddle rotisserie chicken maker, and was perturbed that we didn't have it. First, I had to gingerly deduce whether or not she was knew that she was not at Crate & Barrel (where the registry was from). And I had to explain that we might have similar items, but not all the exact same items. I gave her some ideas and off she went.
While I am proud and thankful that she chose to "shop local" and support our store, I have a feeling that we may get those items back, making all of her effort and mine a big waste of time. She is not getting the couple the exact items they want and since she is buying them elsewhere, they are not being taken off the registry. There is a very good chance that the couple will get multiples of those items and bring ours back because they not the right ones.
We will see.